BitDefender Enterprise Manager  




 What to do when BitDefender does not detect malware
In order to promptly resolve this issue, we kindly ask that you send us the malware file(s) as described below:

NOTE: These files will be used for malware ana

 The system appears infected
If your PC appears to be infected with malware, but BitDefender does not detect that anything is wrong, please complete the CUSTOME

 What to do when BitDefender detects legitimate applications

We strive to reduce false-positive reports to a minimum. However, these reports are commonly due to bad programming practices (e.g. applications that change the Master Boot Record, add run

 Vulnerability fixed in BitDefender Update Server
BitDefender acknowledged the vulnerability on January 17, 2008 and released a patch on January 24, 2008.

In order to fix this issue, please use the link below to download the &l

 How to improve network clients performance
IMPROVING CLIENTS PERFORMANCE
After installing BitDefender Client on the network stations you may notice a minor computer slowdown, specific to all real-time scanning sec

 Troubleshooting excessive memory usage by BitDefender Enterprise Manager
FIXED ISSUES
  • bdesvr.exe memory leak;
  • bdlm.exe memory leak.
  • <

 Troubleshooting offline clients
  1. Make sure that the client machine was rebooted after deployment.
  2. Make sure that the client machine is turned on.
  3. Make sure that the BitDefen

 BitDefender Client critical update

The update replaces the file and registry monitoring drivers with a newer version. All users of BitDefender Clients updating from a local update server are required to reconfigure their local



 Troubleshooting BitDefender Update Server connectivity issues
In order to apply the patch you need to follow the steps below:
  1. Download&l

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